Welcome to GE HENG TRADING CO., LIMITED (hereinafter referred to as “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, https://neqego.com/, and any products, services, or content offered through the site (the “Services”). By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Services.
1. Use of the Website
By using our website, you affirm that you are at least 18 years old or have parental consent to use the site. You agree to use the Services only for lawful purposes and in accordance with these Terms.
You agree not to use the website in any way that could damage, disable, overburden, or impair the website or interfere with other users’ enjoyment of the site.
2. Account Registration
To make a purchase or access certain features, you may need to create an account on our website. When you create an account, you agree to provide accurate, current, and complete information, and to keep your account details up to date.
You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. Please notify us immediately if you believe that your account has been compromised.
3. Products and Pricing
All products listed on our website are subject to availability. We make every effort to display accurate descriptions and pricing; however, errors may occur. If an error is discovered in the price or details of a product you have ordered, we will contact you to confirm the correct information. We reserve the right to cancel or refuse any orders based on such errors.
Prices for products are subject to change without notice. We do not guarantee the availability or pricing of any product on the site.
4. Orders and Payment
When you place an order, you agree to provide valid and accurate payment information. We accept various payment methods, and we will process payments once the order is confirmed.
You are responsible for paying all charges and applicable taxes related to your purchase. We reserve the right to cancel any order if there are payment issues or if we suspect fraudulent activity.
5. Shipping and Delivery
We strive to process and ship your order as quickly as possible. Delivery times depend on the shipping method and your location. Please note that shipping delays may occur due to unforeseen circumstances, and we are not responsible for such delays.
All shipping costs will be displayed during checkout. We are not responsible for customs duties, taxes, or other charges that may apply when the package arrives in your country.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied with the products you receive, we accept returns in accordance with our return policy. Please refer to our Return Policy page for more details on how to return items and request a refund.
Returns must be made within the specified time frame, and items must be in their original condition and packaging.
7. Intellectual Property
All content on our website, including text, images, logos, graphics, and other materials, is the property of GE HENG TRADING CO., LIMITED and is protected by copyright laws. You may not use, copy, modify, distribute, or reproduce any content from our website without our express written permission.
8. Privacy Policy
We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law, GE HENG TRADING CO., LIMITED shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the website or Services. We are not liable for any errors, omissions, or interruptions in the availability of our website or Services.
10. Indemnification
You agree to indemnify and hold GE HENG TRADING CO., LIMITED, its affiliates, employees, agents, and licensors harmless from any claims, damages, or losses arising from your use of the website, violation of these Terms, or infringement of any third-party rights.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where GE HENG TRADING CO., LIMITED operates, without regard to its conflict of law principles.
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