Privacy Policy

At GE HENG TRADING CO., LIMITED, your privacy is of paramount importance to us. We are committed to protecting and respecting your privacy while you shop with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, https://neqego.com/.

1. Information We Collect

We may collect the following types of information when you use our website or make a purchase:

  • Personal Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, shipping and billing addresses, and payment details.
  • Non-Personal Information: We may also collect information about your browsing behavior, IP address, browser type, device information, and other technical details to improve your experience on our site.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process and complete your orders.
  • To provide customer support and respond to your inquiries.
  • To send you updates about your orders, promotions, and newsletters (if you opt-in).
  • To improve our website and services, including personalizing content based on your preferences.
  • To comply with legal requirements or enforce our terms and conditions.

3. Data Security

We take the security of your personal data seriously. We use a variety of security measures, including encryption and secure servers, to protect your information from unauthorized access, alteration, disclosure, or destruction.

While we take every precaution to safeguard your personal data, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in running our business, such as payment processors, shipping companies, and marketing platforms. These third parties are contractually obligated to handle your information securely and only for the purposes we specify.

We may also disclose your information when required by law or in response to valid legal requests.

5. Cookies

We use cookies to enhance your browsing experience and provide personalized features on our website. Cookies are small data files stored on your device that help us track your preferences, improve site functionality, and analyze website traffic.

You can control cookie settings through your browser. However, disabling cookies may limit certain features on our site.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your personal information.
  • Request the deletion of your personal data, subject to applicable laws and regulations.

If you wish to exercise any of these rights or have any concerns about how we handle your data, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to information collected through our website and does not cover third-party sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

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